Black Studio is YITH Support Partner
YITH plugin support
Black Studio is YITH Support Partner, providing technical assistance in Italian and English language.
We provide our services with both fixed pricing and hourly rates, depending on the type and size of the task.
We recommend that you carefully read the information below to allow us to make an offer for your YITH plugin customization project.
Due to the high volume of requests we receive, we kindly ask you for a little patience. We will respond to your request within approximately 3 working days. Furthermore, our current processing queue does not allow us to take on projects that require start-up times of less than 5 working days.
We offer high quality customization services to meet the specific needs of our clients. To evaluate the feasibility of each customization request, we need to spend time researching and analyzing the requirements. We may propose a non-refundable fee for each customization quote request, which covers the time and effort we spend on the evaluation. This fee is due upfront and must be paid before we start the evaluation. If the client decides to proceed with the customization project, we will credit the quote fee towards the total project cost. We also offer a custom consultation service for clients that need to discuss complex customizations.
To make the preliminary analysis we would need you to provide the following information:
- Specification document in which the starting situation and the desired arrival situation are illustrated in as much detail as possible. We ask that you include all screenshots, flowcharts and details that can help accurately illustrate your requests.
- FTP access, mySQL panel access, and administrative access to a staging copy of the site on which the implementations need to be made. In any case, we will not perform any interventions: our accesses will be for analysis purposes only.
- Copy of the plugin on which you need customization, if not already installed on the staging site.
If you need further clarification about our services don’t hesitate to ask.